This is a key position supporting the work of our retail outlets across the region. Alongside our retail staff and our other retail volunteers you’ll become part of a busy team which generates as much income as possible to support our children, young people and families.
The role includes:
- serving customers
 - housekeeping and merchandising
 - handling cash and using a credit card machine
 - introducing Gift Aid to donors
 - promoting our Lottery
 - speaking with people wishing to donate items
 - ensuring quality customer service
 - championing our core values and family-focused ethos within the community
 
Commitment
We are currently looking for people who can support us on Monday to Saturday between 10:00am and 2:00pm. Whether you can give a few hours a week or more, your time makes a huge difference!
Volunteer profile
- organised
 - a flexible and positive approach
 - adaptability to the role’s requirements
 - personable when speaking with members of the public, staff, and other volunteers
 
Support you will receive and your involvement in our organisation
- regular contact with the manager responsible for the area with which you will volunteer
 - you will gain valuable experience and understanding of the services we offer
 - you will be part of the work of a highly regarded UK charity
 - we will reimburse reasonable expenses
 - full training and supervision will be given as appropriate for the volunteering role
 - volunteers are invited to attend hospice-wide events which include other areas of our work
 - volunteers are invited to join the volunteer forum (more information available on request)
 - we ask all our volunteers to follow our policies and procedures
 - we will need you to complete documentation relating to the role
 
For further details and to apply, please contact volunteering@martinhouse.org.uk.