This is a key position supporting the work of our retail outlets across the region. Alongside our retail staff and our other retail volunteers you’ll become part of a busy team which generates as much income as possible to support our children, young people and families.
The role includes:
- serving customers
- sorting and steaming clothes
- housekeeping and merchandising
- handling cash and using a credit card machine
- introducing Gift Aid to donors
- promoting our Lottery
- speaking with people wishing to donate items
- ensuring quality customer service
- championing our core values and family-focused ethos within the community
Commitment
Our retail volunteers donate one or two mornings or afternoons per week, but two hours once a week is also valuable. Hours are flexible to suit the volunteer and the shop.
Volunteer profile
- organised
- a flexible and positive approach
- adaptability to the role’s requirements
- personable when speaking with members of the public, staff, and other volunteers
Support you will receive and your involvement in our organisation
- regular contact with the manager responsible for the area with which you will volunteer
- you will gain valuable experience and understanding of the services we offer
- you will be part of the work of a highly regarded UK charity
- we will reimburse reasonable expenses
- full training and supervision will be given as appropriate for the volunteering role
- volunteers are invited to attend hospice-wide events which include other areas of our work
- volunteers are invited to join the volunteer forum (more information available on request)
- we ask all our volunteers to follow our policies and procedures
- we will need you to complete documentation relating to the role
For further details and to apply, please contact volunteering@martinhouse.org.uk.