Your stay at Martin House or Whitby Lodge
Learn about the hospice and prepare for your stay with us.
Services
Family support
Bereavement support
Antenatal and neonatal support
Referral forms
We are here to support you in whichever way we can. If you would like to submit a referral, please complete one of our forms.
Contact us
For more information about our care, please call us on 01937 845045 or email care@martinhouse.org.uk. You can also call our 24-hour phone line on 01937 844836.
Other useful organisations
Find out about other organisations that provide support.
Frequently asked questions
We have a music room, play room, sensory room, art area and multimedia recreation room (The Den). Our beautiful grounds are carefully tended by our team of volunteers with an extensive wheelchair accessible play area.
The times of your arrival will be detailed on your bookings letter/email. Discharge time is usually 2pm.
We provide bedding and towels. Families need to bring clothes, toiletries and all the equipment, feed and medicines required for the stay. All medicines must be clearly labelled and in original packets.
Our cooled bedroom is a self-contained room that parents can stay in after their child has passed away. The child will stay in a special room adjoined to the parents so they feel close to them. A child can be cared for after death for up to five days, giving family and friends the opportunity to visit. Our staff are also on hand to help the family with any funeral arrangements.
Smoking is not permitted within Martin House or Whitby Lodge. A gazebo is in the grounds for those who wish to smoke.