This is a key position supporting the work of our retail outlets across the region. Alongside our retail staff and our other retail volunteers you’ll become part of a busy team which generates as much income as possible to support our children, young people and families.
The role includes:
- serving customers
 - sorting and steaming clothes
 - housekeeping and merchandising
 - handling cash and using a credit card machine
 - introducing Gift Aid to donors
 - promoting our Lottery
 - speaking with people wishing to donate items
 - ensuring quality customer service
 - championing our core values and family-focused ethos within the community
 
Commitment
We’re currently looking for enthusiastic volunteers to join our shops across North Yorkshire. Whether you can give a few hours a week or more, your time makes a huge difference.
Ripon Shop
Till Volunteers:
- 
- 
Monday afternoon
 - 
Tuesday (all day or part-day)
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Thursday & Friday morning
 - 
Saturday afternoon
 - 
Sunday (all day or part-day)
 
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Harrogate
Till Volunteers:
- 
- 
Monday & Wednesday afternoon
 - 
Sunday (all day or part-day)
 
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Backroom/Shop Floor Support:
- 
Monday to Friday (flexible times)
 
Selby
Till Volunteers:
- 
- 
Saturday (all day or part-day)
 
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Ilkley
Till Volunteers:
- 
- 
Tuesday afternoon
 - 
Saturday & Sunday (all day or part-day)
 
 - 
 
Backroom/Shop Floor Support:
- 
Monday afternoon
 - 
Thursday & Friday morning
 - 
Saturday & Sunday (all day or part-day)
 
- 
Shop Floor Support: Anytime
 
Bank Volunteers: To cover when needed
Garforth
- 
Thursday morning (till or backroom)
 
Bank Volunteers: To cover when needed
Wetherby
- 
Monday (all day or part-day)
 - 
Tuesday, Thursday, or Friday afternoon
 - 
Wednesday (flexible role)
 
Skipton
We are in the process of moving to a brand-new shop on Skipton High Street.
We’re looking to expand our existing volunteer team as we begin trading in this spacious and accessible single-storey shop.
Regular and Bank Volunteers
Yeadon
Bank Volunteers: Cover when needed
Northallerton
- 
Till and backroom volunteers (most days, flexible times)
 
Volunteer profile
- organised
 - a flexible and positive approach
 - adaptability to the role’s requirements
 - personable when speaking with members of the public, staff, and other volunteers
 
Support you will receive and your involvement in our organisation
- regular contact with the manager responsible for the area with which you will volunteer
 - you will gain valuable experience and understanding of the services we offer
 - you will be part of the work of a highly regarded UK charity
 - we will reimburse reasonable expenses
 - full training and supervision will be given as appropriate for the volunteering role
 - volunteers are invited to attend hospice-wide events which include other areas of our work
 - volunteers are invited to join the volunteer forum (more information available on request)
 - we ask all our volunteers to follow our policies and procedures
 - we will need you to complete documentation relating to the role
 
For further details and to apply, please contact volunteering@martinhouse.org.uk.