Charity Shop/Furniture Showroom Volunteer

This is a key position supporting the work of our retail outlets across the region. Alongside our retail staff and our other retail volunteers you’ll become part of a busy team which generates as much income as possible to support our children, young people and families.

The role includes:

  • serving customers
  • sorting and steaming clothes
  • housekeeping and merchandising
  • handling cash and using a credit card machine
  • introducing Gift Aid to donors
  • promoting our Lottery
  • speaking with people wishing to donate items
  • ensuring quality customer service
  • championing our core values and family-focused ethos within the community

Commitment

Our retail volunteers donate one or two mornings or afternoons per week, but two hours once a week is also valuable. Hours are flexible to suit the volunteer and the shop.

Volunteer profile

  • organised
  • a flexible and positive approach
  • adaptability to the role’s requirements
  • personable when speaking with members of the public, staff, and other volunteers

Support you will receive and your involvement in our organisation

  • regular contact with the manager responsible for the area with which you will volunteer
  • you will gain valuable experience and understanding of the services we offer
  • you will be part of the work of a highly regarded UK charity
  • we will reimburse reasonable expenses
  • full training and supervision will be given as appropriate for the volunteering role
  • volunteers are invited to attend hospice-wide events which include other areas of our work
  • volunteers are invited to join the volunteer forum (more information available on request)
  • we ask all our volunteers to follow our policies and procedures
  • we will need you to complete documentation relating to the role

For further details and to apply, please contact our Volunteer Coordinator Heather Griffiths by email volunteering@martinhouse.org.uk or telephone 07827 447827.

Role details

Position:
Hours are flexible to suit the volunteer and the shop.
Type:
Volunteer
Location:
Appropriate Martin House retail location for the applicant

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