Shop Manager - Knaresborough

Closing Date: 09/12/2021

Salary: £18,032.00 - £21,194.00 - dependant on experience (pro rata for part time)
Hours of work: 35 hours - over a 5/7 rota
Contract type: Permanent, full time

Martin House has been caring for babies, children and young people with life-limiting conditions from West, North and East Yorkshire for more than 30 years. Every year we care for more than 420 families at our hospice in Boston Spa, in hospitals and in their own homes. We also support more than 150 bereaved families each year.

In this varied role you will be instrumental to making sure the shop is at the hub of the local community. Our Knaresborough shop is a popular, busy shop amongst the bustling market square of Knaresborough. You will act as the face of Martin House, raising funds and increasing public awareness of what we do, out in the community.

This role will be a very ‘hands on’ role and needs a consistent approach to driving income. A friendly presence in the community will ensure a successful supply of donors and customers. As store manager you will work with the Assistant Manager and use your resourcefulness to drive the business forwards. You will manage volunteers, meaning excellent interpersonal skills are essential for engaging and empowering your volunteer workforce.

Our ideal candidate will
  • be dedicated, compassionate, work in collaboration, be open, honest, flexible, caring and deliver high standards in everything you do
  • want to work in a well-established, award winning hospice
  • have a passion for fashion and/or experience in a retail environment
  • a business flair to spot opportunities to make improvements to the shop and capitalise on fundraising potential
  • be creative and innovative, for example making inviting and interesting shop window displays, utilising social media to draw people into the shop
  • excellent communication and relationship building skills, be able to inspire your staff and volunteers
Our benefits include
  • 32 days annual leave plus statutory holidays,
  • recognition of NHS pension scheme for candidates who are currently in the scheme (alternative stakeholder pension also offered)
  • occupational sick pay, matching NHS Terms and conditions
  • Employee Assistance Programme
  • full training provided
  • opportunities for development offered
  • willing to contribute towards the cost of a bus pass
If you want to be part of an exciting new journey within the charity and are seeking a new challenge we would love to hear from you.

For further information contact Liz Florence, Area Manager by email

The closing date for applications is midday on Thursday 9 December 2021 and applications should be emailed to Interviews will take place on Thursday 16 December 2021.  If you have not heard from us by Tuesday 14 December 2021, please assume your application has been unsuccessful on this occasion.

Supporting Files

Job description
Application form (word)
Application form (pdf)
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